Education Program Manager

NOTE: The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

 

JOB SUMMARY:

This role involves connecting with and facilitating the creation and growth of patient and caregiver communities, serving as a valuable resource for community members, and engaging with a diverse range of stakeholders. The Manager will collaborate with departmental leads to develop tailored materials, resources, and programs that address the community’s needs. Additionally, the manager will guide patients and caregivers through appropriate channels within the organization.

 

DUTIES AND RESPONSIBILITIES:

Indicates the action or outcomes required to fulfil each major responsibility of the position.

 

• Support the development and implementation of outreach and engagement strategies for each melanoma subtype group
• Create and update patient-centric educational content for emails, newsletters, web, social media, etc.
• Develop and coordinate annual awareness and prevention campaigns in conjunction with the Communications team
• Manage patient steering committees to advise, support and bolster community engagement
• Plan and execute the content development and facilitation of symposia, monthly webinars, and educational materials
• Work with department leads to incorporate rare subtypes patients into programming and events
• Moderate patient forums and support groups
• Triage and direct patients and caregivers to resources
• Track all patient engagement in the Foundation’s CRM
• Educate internal staff on rare subtypes needs
• Develop and expand professional relationships with external organizations healthcare providers, researchers, nurses and social workers
• Participate in and support fundraising campaigns to support the rare subtype community
• Attend patient events and conferences
• Act as a frontline contact for patients and caregivers
  
  

KNOWLEDGE, SKILLS, AND ABILITIES:

Reflects the specific competencies required for job performance.

 

• 3+ years of programmatic, patient experience
• Team-player with a positive attitude who is able to effectively work with multiple constituents.
• Ability to work independently and on a team
• Excellent communication skills
• Compassionate, empathetic and confidential
• Able to travel up to 10%
• Position is based in Washington, DC office with a hybrid model

 

EDUCATION:

• 4 Year degree required
• Masters Degree/Social Work Degree or similar desired

 

OTHER REQUIREMENTS:

Describes any other requirements or physical demands not indicated elsewhere

 

ADA PHYSICAL DEMANDS:

The physical demands represent those that must be met by an employee to successfully perform the essential duties and responsibilities of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• The position requires being seated for several hours a day. The employee must frequently speak and hear as well as utilize the telephone, computer keyboard and monitor, pen and paper.
• The employee is required to walk and/or travel by car, train or plane.

 

To Apply

Please submit a resume and cover letter/CV to [email protected]